Door-to-door collection
Household and shop waste is collected on the round for that ward.
Municipal Committee Kotli · Azad Kashmir
Suthra Azad Kashmir is the sanitation service of MC Kotli. We collect waste from homes and shops, keep streets and drains clear, and give every property a bill that can be checked and printed here.
ستھرا آزاد کشمیر صاف کوٹلی، سب کا فرض
Citizen desk
Call for a missed collection or a blocked drain. For a written record, use the complaint form and keep the number we give you.
About this service
Suthra Azad Kashmir runs the cleanliness work of the Municipal Committee Kotli. The aim is a city where waste is lifted from the door, streets are swept, and drains are not left blocked.
Every house, shop and institution on the register receives a Consumer ID. Each month the office issues a sanitation bill from that record. The bill shows the fee, any unpaid amount from earlier months, and the amount due after the due date. A resident does not need an account on this website. The Consumer ID, or the reference number printed on the bill, is enough to open and print it.
Payments are recorded against the same Consumer ID, including payments made through the bank, 1Bill, JazzCash, Easypaisa, or at the counter. The public page shows whether a bill is paid, partly paid, or still due. Personal numbers such as CNIC and mobile are partly hidden.
When a street is missed, or a heap is left, the complaint form on this page stores the report with a tracking number. Staff of MC Kotli see that list, update it, and the resident can check the status with the tracking number and the same mobile number used on the form.
What we do
Household and shop waste is collected on the round for that ward.
Main streets and wards are swept so rubbish does not sit in front of homes.
Blocked drains are reported and cleared so rainwater has a way out.
Waste left in an empty plot or on a corner can be reported for removal.
One bill a month, in Urdu and English, with a QR code and a bank copy.
Every complaint gets a number. You can see whether it is still open or resolved.
Bills
Enter the 12-digit Consumer ID, or the 20-digit reference number from the bill. You can print a copy. No login is required.
Complaints
Use this form for a missed collection, a heap of waste, a blocked drain, or a question about a bill. You will receive a complaint number on the next screen. Status is shown only when the mobile number matches.
For an urgent problem, call 1139 as well.
Suthra Azad Kashmir
Municipal Committee Kotli
Azad Jammu and Kashmir